Refund & Cancellation Policy

PariTales is a subscription service. This policy explains how billing, cancellations, and refunds work. We aim to be fair and clear — no surprises, no dark patterns.

Subscriptions & billing

• Paid plans (Plus and Family) are billed in advance on a recurring monthly basis until you cancel.
• Web subscriptions are processed by our payment partner, Dodo Payments, who acts as the merchant of record. Mobile subscriptions are processed by Apple or Google.
• The Free plan is genuinely free — no card required, no automatic upgrade.

Cancelling

• You can cancel at any time from your account settings (web) or via your Apple/Google subscription settings (mobile).
• When you cancel, you keep your paid features until the end of the current billing period, then drop to the Free plan. We do not cancel mid-period on your behalf.

Refunds

• If you’re charged in error or something goes wrong, email support@paritales.com within 14 days and we’ll make it right.
• Because comics consume AI generation costs as soon as they’re created, we generally do not refund a billing period in which a meaningful number of comics were generated — but we review every request individually and in good faith.
• Mobile (App Store / Google Play) purchases are subject to those stores’ refund processes; we’ll help where we can.
• Statutory rights (for example EU/UK consumer rights) always apply on top of this policy.

Price changes

If we change subscription prices, we’ll notify you in advance. Changes never apply retroactively to a period you’ve already paid for.

Contact

Questions about billing or a refund? Email support@paritales.com and we’ll respond quickly.